What Medicaid Patients Should Know About Asking for an eConsult

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Jan 9, 2026

If you’re a Colorado Medicaid member and think you might need to see a specialist, there’s a faster, easier way to get expert care: ask for an eConsult.

An eConsult allows your primary care provider to get guidance from a medical specialist without sending you to a separate appointment. It’s secure, fast, and always covered by Colorado Medicaid.

This post explains when and how to ask for an eConsult, so you can take charge of your health and get care sooner.

What Is an eConsult?

An eConsult (electronic consultation) is a tool that lets your primary care provider connect directly with a specialist to get expert input on your condition. This is done through a secure platform supported by Colorado Medicaid.

Your provider shares key medical information (like lab results or symptoms), and the specialist sends back personalized recommendations. You don’t need to attend a separate visit unless it’s truly necessary.

When Should You Ask for an eConsult?

Not every situation requires a face-to-face referral. In fact, many common health concerns can be managed more quickly and effectively with an eConsult. You should consider asking for an eConsult if:

  • You’ve been referred to a specialist and face long wait times
  • You have a chronic condition that isn’t improving
  • You want another opinion on test results or treatments
  • You’re unsure if seeing a specialist is necessary
  • You have transportation or mobility challenges

Even if you’re not sure, your provider can help decide if it’s the right step.

How to Ask Your Doctor About an eConsult

Bringing up an eConsult is simple. During your visit or phone call, try asking:

  • “Can you request an eConsult for this issue?”
  • “Would it help to get a specialist’s opinion through an eConsult?”
  • “Is this something we can manage with an eConsult instead of a referral?”

These questions show you’re engaged in your care and open to efficient solutions.

Why Colorado Medicaid Members Should Use eConsults

If you’re covered by Colorado Medicaid, eConsults are completely free to you. There are no co-pays, no travel requirements, and no additional paperwork. You continue working with your regular provider, with added support from a specialist when needed.

According to eConsultCO.info, thousands of Medicaid patients in Colorado are already benefiting from faster, more connected care through eConsults. You can be one of them.

Take the First Step Toward Faster Care

Asking for an eConsult puts you in control of your healthcare. It helps your provider get answers sooner and ensures your condition doesn’t go untreated while waiting for a referral.

If you have a concern that might benefit from specialist input, don’t wait—ask for an eConsult at your next visit.

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